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June 01, 2008


Bennet Simonton

Security must be addressed, but for mitigating risk there is another issue of at least equal importance, particularly for the long term.

That issue is employee engagement or commitment to the success of the organization. To achieve this rapidly, throw out the top-down command and control technique of managing people and institute its opposite.

Top-down by its nature demeans and disrespects employees thus "leading" them to disrespect and demean their work, their customers, each other and their bosses. Top-down is all about communicating a never ending stream of direction down to employees, and these goals, targets, visions, orders, etc, etc.

In top-down, management is so busy giving direction that the basic needs of every employee are ignored. This is the need to be a player, a team member whose participation is valued. The "shut up and listen" approach of top-down management treats employees as robots thus denying the company the creativity, innovation and productivity which each employee natural has.

The management tactics opposite to top-down do not have these major weaknesses and not only unleash the full capabilities of employees, but cause employees to love to come to work and to embrace change.

Best regards, Ben
Author "Leading People to be Highly Motivated and Committed"

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